FAQ
Frequently Asked Questions
Everything you need to know before booking your first clean.
Why should I choose Yoana's Cleaning Services?
We're locally owned, fully insured, and back every clean with our Love It Guarantee.
Do you offer free estimates?
Yes — every quote is free and no-obligation, returned within 24 hours.
How long does a typical cleaning take?
Standard cleans run 2–4 hours; deep cleans and move-outs typically 4–8.
Do you bring your own supplies?
Yes. Eco-friendly supplies and professional equipment are included.
Are your cleaners background-checked?
Every team member passes a background check and is trained in-house before their first client visit.
What if I'm not satisfied?
Just let us know within 24 hours and we'll come back and re-clean any areas — free.
Do I need to be home during the cleaning?
Not at all. Most clients provide entry instructions; our team is fully insured and bonded.
How do I reschedule?
Call us or reply to your confirmation email at least 24 hours in advance.